When will my poster arrive?
All orders are pre-orders. All sales are final. Orders are fulfilled based on demand and are placed with a third-party printing service. There is no pre-existing inventory ready to be shipped out.
Please purchase artwork with a sense of patience and abundance. Allow 2 weeks for orders to be received, printed, and packed - and an additional 5-10 days for transit. Orders ship from the USA. Sometimes it takes me longer than this if I receive an influx of orders all at once. Your patience is really appreciated.
You will receive a confirmation e-mail when you place an order. When the order ships, you will receive another shipping notification email.
If you have not received a shipping notification from my website, it means your order has not shipped and that I am working on it.
Didn’t get any emails? Check spam or email me at Hello@lordcowboy.com
What is your return policy?
All sales are final. I am an artist and I do not offer refunds for artwork. If your order gets lost or damaged in transit, I will happily replace it.
Do you ship internationally?
Shipping to Canada, the UK, all EU countries, Norway, Switzerland, and Australia is now available at checkout for prints and posters only.
What’s the difference between your fine art paper and poster paper?
Fine art paper features a smooth surface, heavy weight (230 g, 9.5-mil), and is a neutral white, acid-free matte paper engineered for accurate color reproduction and longevity.
Poster paper is glossy and durable paper. Think of it like a thicker and higher quality version of the posters you used to hang in your teenage bedroom. It is economical but it is not archival or acid-free.
Can you change the color or size of an artwork?
My current offerings are intentional and deliberate. I hope you like them as is.
Do you offer Tattoo Tickets or Gift Cards?
YES! Gift Cards can be purchased here. Please email Hello@lordcowboy.com about Tattoo Tickets.
I want to use an artwork of yours!
Please ask for consent if you would like to collaborate, license artwork from me directly, repost my work on Instagram and other digital platforms, or get a tattoo of my drawing.
My poster never showed up because I entered my shipping address wrong! Can you refund me or send me another one for free?
Please double check and make sure you entered the correct shipping address and email before placing an order. It is expensive to replace prints that get lost due to customer typos.
My poster arrived damaged / I got the wrong poster!
Please email hello@lordcowboy.com with a description and photographs of what happened and I will right the wrong!